SHIPPING
UK DOMESTIC SHIPPING
Standard delivery - 3/5 business days - £4.99.
Express delivery - 1/2 business days - £6.99.
Shipping options and costs will be selected at checkout.
INTERNATIONAL SHIPPING
IInternational shipping EU - 10 business days - £14.99.
Shipping options and costs will be selected at checkout.
RETURNS & REFUNDS
We want you to be satisfied with your purchase. If you are not completely happy, you may request a return within 14 days of receiving your order.
Return Eligibility
To qualify for a return and potential refund:
• The item must be returned in its original condition, unused, and with all original packaging where applicable.
• Proof of purchase may be required.
• All returned items are subject to a quality inspection upon receipt.
Refund Approval
Submitting a return request does not guarantee a refund. Once the returned item has been received and inspected, we will determine whether it meets our return requirements.
We reserve the right to refuse a refund if:
• The item shows signs of use, damage, alteration, or misuse.
• The item is returned incomplete or not in its original condition.
• The return request falls outside the stated return period.
• The item does not meet the eligibility requirements outlined in this policy.
Return Shipping Costs
Customers are responsible for all return shipping costs unless the item was received damaged, defective, or incorrect due to our error.
We recommend using a tracked shipping service, as we cannot be held responsible for returns lost in transit.
Refund Processing
If your return is approved, your refund will be processed to the original payment method within a reasonable timeframe after the inspection has been completed.
Contact Us
If you have any questions regarding returns or refunds, please contact our customer service team before sending any items back.